Welcome to Dr Poddar Pharmacy. These Terms & Conditions (“Terms”) govern your use of our website www.drpoddarpharmacy.com and the purchase of products offered by us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. General Information
The website is operated by Dr Poddar Pharmacy, located at:
76E south sinthee road, Dumdum junction Kolkata 30 near Dumdum metro station, Opposite payara bagan math.
Throughout the site, the terms “we”, “us”, and “our” refer to Dr Poddar Pharmacy.
We reserve the right to update, change, or replace any part of these Terms without prior notice.
2. Eligibility
You must be at least 18 years of age to place an order.
By purchasing from us, you confirm that you are legally capable of entering into binding contracts under Indian law.
3. Products
We specialize in lab chemicals and related products.
All product descriptions, images, and prices are for informational purposes only and may be updated without notice.
Availability of products is subject to stock and supplier conditions.
4. Orders & Payments
Orders can be placed only through our website.
All payments are processed securely through Razorpay.
We do not store your complete payment card or bank details.
Your order will be confirmed only after successful payment.
We reserve the right to cancel or refuse any order at our discretion.
5. Shipping & Delivery
We deliver across India using Shiprocket and other courier partners.
Delivery times are estimates and may vary due to courier delays, holidays, or unforeseen events.
Once an order is shipped, tracking details will be provided.
We are not responsible for delays beyond our control.
6. Returns & Refunds
Due to the sensitive nature of lab chemicals, returns are accepted only if the product is damaged, defective, or incorrect upon delivery.
Customers must notify us within 48 hours of receiving the product, along with images of the issue.
Refunds will be processed back to the original payment method after verification.
Shipping charges are non-refundable.
7. Use of Website
You agree not to misuse our website for illegal or unauthorized purposes.
You must not attempt to gain unauthorized access to our systems or engage in fraudulent activity.
Content on this site is owned by Dr Poddar Pharmacy and protected by copyright and intellectual property laws.
8. Pricing & Taxes
All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
Prices may change at any time without prior notice.
9. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
All products are intended strictly for laboratory, research, or industrial use. They are not for human or animal consumption.
The buyer is responsible for handling, storage, and usage of chemicals as per standard safety regulations.
10. Privacy
Your use of our website is also governed by our Privacy Policy
.
11. Governing Law
These Terms are governed by the laws of India.
Any disputes will be subject to the jurisdiction of the courts in Ahmedabad, Gujarat.
12. Contact Us
For any questions or concerns regarding these Terms, please contact:
Dr Poddar Pharmacy
Address: 76E south sinthee road, Dumdum junction Kolkata 30 near Dumdum metro station, Opposite payara bagan math.
Email: info@drpoddarpharmacy.com
Phone: +91 98049 66612