Last Updated: 27/08/2025
At Dr Poddar Pharmacy, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website www.drpoddarpharmacy.com. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, shipping address, and other details you provide during account creation or checkout.
Payment Information: Payment details processed securely through our payment partner Razorpay. (We do not store your complete payment card details.)
Order Information: Products purchased, order history, and delivery preferences.
Technical Data: IP address, browser type, device information, and cookies to improve your browsing experience.
Communication Data: Any queries, reviews, or support requests you send us.
2. How We Use Your Information
We use the information collected for purposes including:
Processing and fulfilling your orders.
Managing payments securely through Razorpay.
Shipping and delivery through Shiprocket and other logistics partners.
Communicating with you about your orders, updates, or promotions.
Improving our website performance, functionality, and customer experience.
Complying with legal, taxation, and regulatory obligations.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal data. However, we may share your data with:
Payment Gateway (Razorpay): To securely process transactions.
Shipping Partner (Shiprocket): To deliver your orders.
Service Providers: For website hosting, analytics, and technical support.
Legal Authorities: If required by law, court orders, or government regulations.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Recognize your device and preferences.
Track website performance and analytics.
Provide a personalized shopping experience.
Enable cart and checkout functionality.
You may disable cookies through your browser settings, but some features of our website may not function properly without them.
5. Data Security
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. All online transactions are encrypted using SSL security and processed securely via Razorpay.
6. Your Rights
Depending on applicable laws in India, you may have rights to:
Access the personal data we hold about you.
Request corrections or updates to your data.
Withdraw consent for marketing communications.
Request deletion of your personal data (subject to legal obligations).
To exercise these rights, you can contact us at [Insert Contact Email].
7. Data Retention
We retain your information only as long as necessary for order fulfillment, legal compliance, tax requirements, and resolving disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please review their policies before sharing any personal data.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Dr Poddar Pharmacy
Address: 76E south sinthee road, Dumdum junction Kolkata 30 near Dumdum metro station, Opposite payara bagan math.
Email: info@drpoddarpharmacy.com
Phone: +91 98049 66612